Owner Help Centre
Practical guidance for owners of large group accommodation, covering listing presentation, enquiries, pricing, and smoother stays.
How to present your property clearly for large groups, including sleeping layouts, key features, and what to photograph.
- How to describe sleeping arrangements clearly
- The photos guests actually look at first
- What to include in your property description
- Common mistakes that reduce enquiries
- Creating a strong first impression
Large group bookings often involve questions, changes, and multiple decision makers. These guides help you qualify enquiries quickly.
- How to qualify large group enquiries
- Questions to ask before accepting a booking
- Reducing time wasters without losing good guests
- Managing special requests
- Confirming details smoothly
Practical approaches to pricing, deposits, and protecting your property — without adding friction for guests.
- Setting pricing for large group weekends
- Deposits and payment schedules
- Security deposits and damage protection
- Minimum nights and peak dates
- Handling last minute changes
Clear expectations lead to better stays. These guides help you reduce issues and protect your property.
- Writing house rules guests will actually read
- Noise, neighbours and group behaviour
- Check-in and check-out for large groups
- Managing cleaning and turnover
- Handling issues during a stay
Simple ways to increase visibility, improve enquiry quality, and convert more bookings over time.
- Improving your listing over time
- What makes a listing stand out in search
- Using seasonal messaging effectively
- Updating photos and copy for better results
- Increasing enquiry conversion
All guidance is written for Group Escape Houses owners and reflects how our platform works.
Want help improving your listing?
If you'd like feedback on your listing presentation, our team can help with suggestions and updates.